About ScaleMe
ScaleMe helps teams organize agents around the work they already run: phone intake, web chat, WhatsApp follow-up, automations, and human handoffs. The product is a workspace first, so rollout decisions stay visible and scoped.
Tenant-aware
Scoped by workspace
Multi-channel
Phone, chat, WhatsApp
Human handoff
Review and escalation
What Guides Us
Product velocity matters, but trustworthy operations matter more. These principles shape how we design, ship, and support.
Teams should see every agent, channel, and handoff path in one scoped workspace before scaling a rollout.
Phone, chat, WhatsApp, and automation flows should share the same operating context instead of becoming separate tools.
ScaleMe is built around limits, review paths, and handoff context so teams can decide what agents handle and what people own.
ScaleMe is focused on the surfaces teams need before they trust an agent with real conversations: workspace control, channel setup, and reviewable handoffs.
Agent operations
A visual place to launch agents, inspect channels, review usage, and keep each workspace scoped to the right owner and audience.
Phone, chat, WhatsApp
A shared runtime for conversations that need consistent context across live calls, web chat, messaging, and follow-up automations.
Escalation and oversight
Structured summaries, limits, and review cues help people pick up sensitive or complex work with the context already attached.
Build With Us
Start with one scoped agent workspace, test the channel flow, and add handoff rules before expanding to more teams or templates.