Law firms & intake teams

Legal Intake

Qualify new matters quickly by collecting facts, conflicts data, and documents before your attorneys step in.

What to expect
  • Captures matter details with structured prompts that mirror your intake forms.
  • Collects IDs, contracts, and evidence links via secure follow-up messages.
  • Routes high-value or urgent matters directly to the right practice lead.
Controlled sample

Qualifying a new matter without practicing law

The demo shows a prospective client arriving after hours — structured intake, a conflicts pre-screen flag, and a hard stop where legal advice would begin.

Prospective client

My former business partner just sued me over our operating agreement. Do I have a case if I countersue?

Intake desk

I can't advise on the merits — only an attorney can, and no attorney-client relationship exists yet. What I can do is get your details in front of the right attorney quickly. Which state was the business registered in?

Prospective client

Delaware, but we both live and operate in New Jersey. The partner's name is Daniel Vance.

Intake desk

Recorded: Delaware entity, New Jersey operations, adverse party Daniel Vance — that name goes to the firm's conflicts check before anything else. If you were served papers, the response clock may already be running, so I'm flagging this for same-day attorney review. Can you upload the complaint and the operating agreement?

  • Advice boundary

    Held

    Merits questions get a plain refusal and a fast path to an attorney — the desk never predicts outcomes or interprets the law.

  • Conflicts pre-screen

    Flagged

    Adverse-party names are captured for the firm's conflicts check; the desk never clears a conflict itself.

  • Deadline urgency

    Escalated

    Served papers trigger same-day human review instead of a scheduling loop — limitation periods are never triaged by the agent.

Guardrails
  • No legal advice, no merits opinions, no outcome predictions — attorneys advise, the desk collects.
  • No attorney-client relationship is implied; engagement begins only when the firm confirms it in writing.
  • Adverse-party names route to the firm's conflicts check before scheduling proceeds.
  • Urgent matters — deadlines, safety, limitation periods — go to a human immediately.
Capabilities

What this agent handles for you

  • Records client contact info, practice area, jurisdiction, and timelines in one pass.
  • Screens for conflicts or funding needs before handing off to humans.
  • Schedules consultations based on attorney availability and matter priority.
  • Delivers next steps and document requests via email or SMS automatically.
Outcomes

What this changes

  • Faster qualification with fewer back-and-forth emails.
  • Reduced no-show rates thanks to automated reminders and prep notes.
  • Cleaner, more complete files before attorneys begin billable work.
Plan a rollout

Rollout playbook

How we launch this in weeks, not months

Talk through the rollout
  1. 1Step 1

    Mirror your existing intake questionnaire and required disclosures in the agent prompts.

  2. 2Step 2

    Connect calendars and case-management tools for conflict checks and scheduling.

  3. 3Step 3

    Define escalation rules for sensitive or high-dollar matters before launch.

Next step

Put this workflow behind real human guardrails

We will map the first bounded workflow, its approval points, and the evidence needed before broader rollout.