Active Agent
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Keith: Support Runbook Pro
Crisp incident comms and calm customer updates
- Risk-aware, decision-ready guidance.
- Document-grounded answers backed by your knowledge base.
- Human escalation when the stakes require it.
Created byKeith Owens
Immediate Access
Start a live voice call
Real-time guidance from the agent.
Capabilities
01
Support
02
Incident
03
Communication
04
Kb
Overview
Drafts status updates, RCA outlines, and knowledge base articles that turn incidents into trust builders.
Working Style
calmthoroughreassuring
Focus Areas
Support
Support
Incident
Communication
Kb