Paralegal Email Desk · Hosted by ScaleMe

The morning inbox becomes a review pass.

Connect an approved Outlook inbox window to a triage desk that works under your supervision. You get a bounded review queue, candidate dates held for confirmation, and supported reply suggestions that never send from the desk.

Outlook access is Mail.Read only and limited by the window you choose. Nothing sends externally from the desk.

One pass

A connected inbox window becomes a review queue

0

External emails sent without human approval

Draft only

All surfaced dates await confirmation

Send status: held

Controlled sample

One office-action thread, triaged under supervision

Chief paralegal

Please review this morning's USPTO correspondence on the Meridian matter — third thread in that chain this week.

Email desk

Classified: Meridian matter, office-action correspondence, urgent queue. I found two candidate dates in the readable message text and logged both as draft notes — please check the full correspondence and docketing system before anything is calendared.

Email desk

No reply suggestion was created for this substantive office-action message. It remains with the attorney and paralegal team for review.

Standing controls in this exchange

The new connection path uses Outlook Mail.Read and a user-selected inbox window.

No deadline is asserted as final; every surfaced date is a draft for human confirmation.

The desk has no mail-send permission or send endpoint.

What comes back

Three deliverables from each successfully processed pass.

A classified queue

Successfully processed message text is sorted by matter, sender, and urgency: what may need a reply, what carries a candidate date, and what looks like noise.

Draft docket notes

Candidate dates found in processed message text are surfaced for confirmation. Attachments and your docketing system still require human review.

Held reply drafts

For supported routine messages, the desk may suggest a short acknowledgment held for your review. Nothing sends from the desk.

Time and money

What is it likely worth? Run your own numbers.

Triage is hours of skilled time spent on sorting, date-hunting, and routine drafting. The desk compresses that into a review pass. Set the sliders to your week to estimate the opportunity. Then the dashboard counts the non-noise emails triaged and applies the net-savings inputs you approve, so any fee is tied to measured value.

Your estimate

6 hours/week

back for docketing, filings, and the work only you can do.

288h

per year, at 48 working weeks

$17,280

per year at your hourly cost

This is an estimate from your own numbers, not a bill or a promise. Your dashboard counts the non-noise emails triaged and applies the net minutes saved per email plus hourly cost you approve. ScaleMe earns only the agreed share of the measured value shown there.

Connecting your email

Start with one approved Outlook window.

Connect Outlook, then choose a recent or categorized window for the desk to read. Microsoft shows the Mail.Read permission before approval; there is no mail-send permission, password sharing, or plugin to install.

1

Connect an approved Outlook window

Microsoft shows the Mail.Read permission before approval. The desk receives no mail-send permission and never asks for your password.

2

Run a bounded triage pass

The desk reviews a limited recent or categorized window and returns classifications, candidate dates, and supported reply suggestions when processing succeeds.

3

Confirm dates, approve drafts

You check every date against the firm's docketing system and sign off on any reply before it goes anywhere. The desk has no send button of its own.

No mailbox takeoverOutlook Mail.Read — no send permissionAttachments remain for human reviewPause passes any time; revoke access in Microsoft to disconnect

Performance-based

No setup fee. ScaleMe earns only after the dashboard shows value.

The calculator estimates what better triage could be worth. Payment never comes from that estimate. It comes from the work recorded on your dashboard, using the net minutes saved per non-noise email and hourly cost you approve.

1

Estimate the upside

Use your weekly triage hours, loaded hourly cost, and expected compression rate in the calculator. The result is your estimate, not an invoice.

2

Measure it on the dashboard

The dashboard counts non-noise emails triaged, dates surfaced, and drafts held, then applies the net minutes saved per email and hourly cost you approve.

3

Share only in results

ScaleMe earns an agreed share of the value calculated from the dashboard record. No measured value means a $0 fee, so both sides win from the same result.

One aligned commercial model

The firm keeps the operational value. ScaleMe shares in the measured upside.

Before anything is owed, we agree net minutes saved per non-noise email, your loaded hourly cost, and the share. The dashboard then shows the counted work and calculated dollar value. That measured value is the only basis for ScaleMe's fee.

$0 setupNo fixed retainerAgreed value share

A month with no measured value costs $0.

See my inbox triagedAgree the value-share terms

Your calculator estimate is never used as a bill.

Controls and limits

Controls your partners can inspect before approving a first pass.

A law firm's worries are specific: privilege, supervision, missed dates, and something sending itself. This page states the current controls and limits plainly; the partner brief gives your firm a review starting point.

Supervision, not substitution

The desk supports clerical triage, candidate-date extraction, and limited reply suggestions under attorney and paralegal supervision. It does not provide legal advice or client counseling; anything requiring legal judgment stays with a lawyer.

Privilege and confidentiality

The signed-in user's desk is isolated from other users. If the triage model flags possible misdirection, privilege, or legal judgment, the desk withholds dates and reply drafts and marks the item for human review.

No deadline asserted as final

Every candidate date the desk surfaces is a draft for human confirmation. The firm's docketing system remains the authoritative calendar — the desk proposes, your team disposes.

An audit trail partners can inspect

Nothing sends externally without explicit approval, the dashboard records what the desk did, and a one-page partner brief covers scope, data handling, measurement, approval gates, and exit.

Need to convince the partners first?

This page is written to be forwarded. For the formal version, request the one-page partner brief — scope, data handling, approval gates, measurement terms, and exit.

These are the product's controls, described plainly. Your firm's own counsel sets its policy — nothing on this page is legal advice.

Do not send client emails, privileged material, matter lists, or client-bearing templates through the public contact form. Describe the workflow at a high level until an approved intake path is in place.

Questions partners ask

Answered the way you'd have to answer them.

Does this send email from my account?

No. The Outlook connection requests Mail.Read and no mail-send permission. Supported reply suggestions stay held until a human reviews and sends wording from the firm's own mail client.

What do I have to install or connect?

Nothing to install. A new desk starts with Outlook: Microsoft shows the Mail.Read permission before approval, and there is no password to hand over. Gmail onboarding is paused until it has a separate mail-only consent path.

Is this the unauthorized practice of law?

The desk supports clerical triage, candidate-date extraction, and limited reply suggestions under your team's supervision. It gives no legal advice and counsels no clients; anything calling for legal judgment stays with the attorneys. Your firm's own counsel sets its policy — the partner brief gives them a review starting point.

Where do the emails go?

Selected message text is sent to the triage model and the resulting queue is stored in the signed-in user's isolated desk. The database keeps encrypted excerpts and structured results rather than full message bodies; the Privacy Policy describes the processing in more detail.

What if a misdirected or privileged email lands in the queue?

The model must read message text to identify that risk. If it flags possible misdirection, privilege, or legal judgment, the desk withholds dates and reply drafts and marks the item for human review.

What happens if we stop?

Pause scheduled passes in the desk at any time. To disconnect Outlook, revoke ScaleMe access in Microsoft. Disconnecting stops new mailbox access but does not automatically delete prior queue records; deletion requests go to privacy@scaleme.app.

How fast can we start?

The setup path is short: sign in, connect an approved Outlook window, choose a bounded scope, and run a first pass. Before any value-share fee begins, we agree the net minutes saved per non-noise email, your loaded hourly cost, and ScaleMe's share.

How does ScaleMe get paid?

There is no setup fee or fixed monthly retainer. The dashboard counts non-noise emails triaged and calculates value using the net minutes saved per email and hourly cost you approve. ScaleMe receives the agreed share of that measured value, and a month with no measured value costs $0.

Start with one approved inbox window.

Connect a bounded recent or categorized Outlook window and judge the first queue. The dashboard records the successfully processed work used to calculate value from your agreed net-savings inputs.

Not sure yet? Ask a question first — or send this page to the person who has to say yes.